Hi, Nayan from Webbotify here. I'm excited to share that we now support Meta Llama 3, the most capable open-source model on Webbotify.

There are two variants available:

To check out this model today, go to the settings page and choose the model section.

Hi, Nayan from webbotify. just shipped some exciting update thought will let you known

Most customer-facing businesses receive the majority of their customer requests on WhatsApp. Having an AI chatbot to respond directly on WhatsApp, right from the device, provides a great experience. What's even better is that it's in their native language. With Webbotify WhatsApp integration, we are delivering 24/7 support in over 95 languages on WhatsApp.

To activate this feature now, head to the integration tab

Now, one can import Bulk links directly into Webbotify using its bulk link import feature,

To find it, go to the source tab in your dashboard. You will see this

Just copy your list of links and paste them into the text area, and it will start training.

Hi, I'm Nayan from Webbotify. With the Custom Domain feature, now anyone, regardless of their plan, can use a custom domain for the iframe, embed, and chatbot shareable links.

Additionally, ultimate plan users will already have this feature included in their plan

Hi, Nayan here from Webbotify – I wanted to inform you about some recent product changes we have just released!

Now, agents/administrators can immerse themselves directly into the conversation. If the user is online, a pop-up message and sound alert will be triggered to notify the user. Alternatively, an email update will be dispatched.

You can locate this feature on the chat history page

Upon receiving a human handoff request, an email and desktop alert will be dispatched to all connected devices and team members. This ensures that your user's requests will not go unnoticed.

To activate desktop alerts, you need to enable human handoff first.

Now, in the chat history, you can observe the user's status and last active time. The user's status is dynamically updated in real-time on your chat history page.

Hi, Hrushi here from Webbotify – I thought I'd let you know about some product changes we have just shipped!

Now, a popup of a recent message will appear whenever the user requests human support and the bot window is closed, along with playing the popup sound. This ensures that users won’t miss out on any new messages you send.

Auto Sync allows you to automatically retrain the website with the new updated content on a weekly & monthly basis.

It's a great feature for websites where content change is frequent.

(available for professional plans & above)

See you on the next updates 😊

Hi, Hrushi here from Webbotify – I thought I'd let you know about some product changes we have just shipped!

After lots of trial & error, we have finally improved the response quality of the bot and made it super fast. You will notice the difference in the quality of response + in the rate of response.

Come on we all know, this feature is long overdue cause you guys have been requesting it a lot. That's why we have added an option in the settings tab to choose between GPT-3.5, GPT-4 & smart. GPT-3.5 is the default model.

If you want to choose "GPT-4" we recommend you choose "smart" instead because, in the smart option, we detect the user query & determine which model would be best to answer this question.

This would save you cost as 1 GPT-4 message will cost 20 message credits.

We have added a new tab in sources called Q&A (questions & answers) You can use Q&A to improve & tune the bot response. The best use case for this is to rectify the answers that users disliked.

Hope you enjoy this update 😊